We climb yours, document what's actually wrong, and tell you whether it's worth filing - even if the answer is no. About a third of the time it is. Plano-based, GAF Master Elite, 1,847 DFW roofs since 2014.
This week's open roof walks
Tue 4:30pm · 75093 Plano · Wed 9am · 75025 · Thu 5:30pm · 75024
2 slots left →247
DFW roofs in 2025
1847+
Cumulative since 2014
10yr
Workmanship warranty · transferable
0
Out-of-state crews · ever
Why most DFW homeowners dread calling a roofer
After a hailstorm in DFW, the trucks come fast. Most of them don't live here. They book the easy claims, take the insurance check, and leave town when the work gets complicated. Six months later, a leak shows up and the phone number doesn't.
Homeowners learn to flinch at the words free roof inspection. So we don't say them. We say: a 30-minute walk, a photo report, and a straight answer on whether you should file. About a third of the time, we tell people their roof is fine.
No high-pressure visits. If we can't tell you what we found inside ten minutes of getting off the roof, we wasted your afternoon.
No "act now" theater. Hail damage doesn't get worse on a Tuesday. Take your time. Get a second opinion.
No insurance fight talk. Adjusters are people, not opponents. We meet them on the roof and walk it together.
No subcontracted crews. The same five people who measured your roof are the ones who install it.
Five things we won't ask you to sign
If a roofer asks you to sign any of these, walk away. Including us, if we ever do. Each line below is the inverse of how a storm chaser typically operates in DFW.
Assignment of Benefits (AOB).
That's how chasers steal your claim and lock you out of the conversation. We never ask for it. Your claim stays in your name, with you in control.
Full payment upfront.
Industry standard is a 30% materials deposit on signing, balance due at completion. Anyone asking for full payment before the truck arrives is telling you something.
A contract on the spot.
Take it home. Read it twice. Show it to a second roofer if you want. Texas door-signed contracts have a 3-day right of cancellation under BC §601.052 - but we'd rather you not need it.
A "free roof" deductible-waiver.
That's a Class B misdemeanor in Texas under HB 2102. If a roofer offers it, they're committing insurance fraud and asking you to participate. We won't, and we recommend you walk.
A scope of work without itemized brand + warranty.
"Premium materials" doesn't tell you anything. Real scopes name the shingle line, underlayment, ice-and-water-shield, ridge cap, and warranty length. So do ours.
Free homeowner tool · No email required
About a third of the DFW roofs we walk after a storm don't have a claim worth filing. We tell those homeowners straight. This tool gives you the same read in 60 seconds.
Even if the answer kills our chance to be hired.
What the tool asks
From the ground, what can you see? (4 options)
How old is your roof? (4 bands)
When did the hail hit your zip? (5 windows)
What's your deductible? (4 ranges)
Tool returns one of three verdicts: file, don't bother, or borderline - worth a walk. No email, no save, no follow-up unless you ask for one.
A fair question
After a hail event in DFW, dozens of out-of-state crews descend on neighborhoods. Most disappear before warranties come due. Here's how the conversation usually goes - and how we run it.
| What you'll hear from them | What we say instead |
|---|---|
| "We can cover your deductible." | We can't. Texas HB 2102 makes deductible-waiver a Class B misdemeanor. |
| "We need to start today before the next storm." | Hail damage doesn't get worse on a Tuesday. Take the week. Get a second opinion. |
| "Just sign this consent form so we can climb up." | A consent form is often a contract assignment. Don't sign anything you haven't read twice. |
| "We work with all the major insurance companies." | We meet your specific adjuster on the roof. We don't negotiate the claim - Texas law restricts that to licensed adjusters. |
| Out-of-state plates on the truck. | Same Texas truck since 2014. Same phone number. Same Sam answering. |
| No physical address. PO box only. | Plano office, listed on Google Maps, BBB, and the TDI fraud toolkit. Walk in any time. |
If a roofer pressures you, leaves before answering questions, or won't put their warranty in writing, the Texas Department of Insurance Fraud Unit wants to hear from them.
FraudUnit@tdi.texas.gov
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Services
We don't do siding, gutters as a standalone, or solar. We replace and repair roofs. That's the whole list. It's why we're good at it.
Most common job
Asphalt, metal, synthetic. Tear-off, decking inspection, GAF or Owens Corning systems. Your old roof leaves on a dump trailer the same day.
See what's involved
Documented, defended, repaired. We walk the roof with your adjuster.
Adjuster meet-ups, supplement requests, depreciation recovery.
Leaks, missing shingles, flashing, valleys, decking rot. Roofs that aren't ready to be replaced yet.
Storm-Response Mode
When hail hits Plano, Frisco, McKinney, or anywhere along the I-35 / 75 corridor, we shift into a different cadence: same-day photo walks, weekend availability, adjuster scheduling, and a temporary tarp crew on standby. We don't door-knock. We don't pressure. We just move faster.
48hrs
From your call to a photo report after a major storm event.
0
Door-knockers we send. Ever. Not even after EF-2 events.
$0
Cost for a roof walk. We're already in your zip code.
If a storm just hit
Don't sign anything at the door. Not even a "free inspection consent." Door-knockers use that as a contract assignment.
Photograph from the ground. Cars, AC fins, gutters, downspouts. Hail doesn't lie about its size.
Wait 48 hours before filing. Real damage shows up after the rain stops. Hasty claims close at lower payouts.
Call us when you're ready. Or don't. The roof you have today will still be there next week.
How we work
Sam, our crew lead, on a McKinney roof walk · February 2026
10-minute conversation. Address, what you noticed, when. We tell you what's worth driving out for and what isn't.
30-45 minutes on the roof. Full photo report with timestamps, damage notes, and our honest read on whether your insurance will see it.
We meet your insurance adjuster on the roof. Twenty minutes there pays for itself five times over in claim approval.
Tear-off, dry-in, install, cleanup. Magnetic nail-sweep before we leave. Same crew start to finish - never subcontracted.
What customers tell us
"We had three roofers come look after the May hailstorm. Linecrew was the only one who explained what they actually saw versus what insurance would pay for. No pressure, no urgency theater. Took five days from call to install."
Diane M.
Frisco · State Farm claim
"Sam came out on a Tuesday, walked the roof for forty minutes, then sat at our kitchen table and walked us through what was real damage versus normal wear. He's the first roofer who didn't try to upsell us during a free inspection."
Marcus & Jen R.
Plano · Allstate claim
"After the 2025 hailstorm we got fourteen flyers and six door-knocks in one week. Linecrew was a referral from our neighbor. They were already in our zip code. Not chasing, just working."
Brian K.
McKinney · Liberty Mutual
247 verified reviews
Read the rest →Coverage map
If you're inside the I-35 / I-635 / 121 box, we can be on your roof inside a week. Outside it, we'll let you know honestly.
30-minute walk. Photo report on a tablet. We're already in the DFW box, so most weeks we can be at your house inside 48 hours.
Book a 30-minute walkMon-Sat · 7am-7pm CT · We answer the phone ourselves. After a major storm, we extend the storm line through the weekend.