NWS-confirmed event · LSR COL-2026-04-26-1842
Plano hail came through on Sunday, April 26.
1.75″ hail through Willow Bend, Prestonwood, Shoops Creek. Half the roofs it hit are fine. The other half have damage that won't show up for nine months - at which point your insurer will call it wear and tear.
We'll climb yours this week. Photos, measurements, hail-strike count. You get the report whether you hire us or not.
1.75″
Max hail size
3
Zips in path
14
Roofs we've walked here
365
Days to file
Texas filing window
You have until April 26, 2027 to file a claim on this event.
Texas insurance code typically gives homeowners 365 days from the event date. After that, the same damage gets called wear and neglect, which carriers don't cover.
365
Days remaining
This week, 75093 / 75025 / 75024
5 roof walks left between today and Friday.
We schedule slots by neighborhood, not by random availability. The crew is already in your zip - pick a window that works.
Each slot is a ~30-minute roof walk. Crew lead Mike D. (RCAT #ROC-0019847) on the ladder. Photo report emailed within 2 hours.
- Take this slot →
Tue Apr 28 · 4:30-5:00 PM
75093 (Willow Bend)
- Take this slot →
Wed Apr 29 · 9:00-9:30 AM
75025 (Prestonwood)
- Take this slot →
Wed Apr 29 · 4:30-5:00 PM
75025 (Prestonwood)
- Take this slot →
Thu Apr 30 · 5:30-6:00 PM
75024 (Shoops Creek)
- Take this slot →
Fri May 1 · 8:30-9:00 AM
75093 (Willow Bend)
If none of these work, tell us when does and we'll fit you in next week's pass.
If hail just hit your zip
Here's what to do in the next 48 hours.
-
01
Don't sign anything at the door.
An out-of-state truck will offer to "save you the deductible" or sign you up "before the next storm hits." Both are red flags. Texas HB 2102 makes deductible-waiver a Class B misdemeanor.
-
02
Photograph from the ground.
Walk the yard. Photograph hail in the grass with something for scale (a quarter, a credit card). Photograph dings on metal vents and AC fins. Don't climb anything.
-
03
Wait 24-48 hours.
The chasers are at peak intensity in the first 72 hours. Real damage doesn't get worse by Tuesday. The decision can wait.
-
04
Get a second opinion.
Even ours. We'd rather you walk away from the right call than rush the wrong one. Take any roofer's report and run it past a second roofer before you sign.
A fair question
How to tell a storm chaser from a local roofer in 60 seconds.
After a hail event in DFW, dozens of out-of-state crews descend on neighborhoods. Most disappear before warranties come due. Here's how the conversation usually goes - and how we run it.
| What you'll hear from them | What we say instead |
|---|---|
| "We can cover your deductible." | We can't, and neither can they. Texas HB 2102 makes deductible-waiver a Class B misdemeanor. |
| "We need to start today before the next storm." | Hail damage doesn't get worse on a Tuesday. Take the week. Get a second opinion. |
| "Just sign this consent form so we can climb up." | A consent form is often a contract assignment. Don't sign anything you haven't read twice. |
| "We work with all the major insurance companies." | We meet your specific adjuster on the roof. We don't negotiate the claim - Texas law limits who can. |
| Out-of-state plates on the truck. | Same Texas truck since 2014. Same phone number. Same Sam answering. |
| No physical address. PO box only. | Plano office, listed on Google Maps, BBB, and the TDI fraud toolkit. Walk in any time. |
If a roofer pressures you, leaves before answering questions, or won't put their warranty in writing, the Texas Department of Insurance Fraud Unit wants to hear from them: FraudUnit@tdi.texas.gov.
We'll climb your roof this week, take the photos, and tell you straight.
About a third of the time we tell DFW homeowners their damage isn't worth filing. We don't get paid for those visits. That's the cost of doing this honestly.