STEP 01 · 5 MIN
Ground walk first.
We circle the house, photographing AC fins, gutters, downspouts, fence boards, painted surfaces. If hail hit, the metal told us already — the roof just confirms.
Active storm response · DFW corridor
Did hail just hit your zip code?
Take a breath first.
By tonight, six roofing trucks will be on your block. Most of them don't live in Texas. We do. Linecrew is a Plano-based crew that's been picking up the pieces of DFW hailstorms since 2014. Calm, careful, and never at your door uninvited.
- Photo report inside 48 hours
- No upfront cost, no hard sell, no door-knockers sent your way
- If your roof is fine, we'll tell you. About a third of walks end that way.
Got it
We'll text you back inside an hour.
One of our crew (probably Sam) will message you with two times that work this week. If you'd rather talk: (469) 555-0142.
247
DFW homeowners we've walked with through hail claims since the 2024 spring storms.
92%
Of insurance claims we walked with were approved on first submission. The rest got resolved on supplement.
A+
BBB rating since 2017. Family-owned. The same five people on every job.
Before you sign anything
The four things that cost DFW homeowners the most after hail.
We're not telling you this to scare you. We're telling you so the next person who knocks on your door doesn't catch you off-guard.
01
Signing a "contingency agreement" at the door.
It looks like a free inspection consent form. It's actually an assignment of insurance benefits. The contractor now controls your claim. Not all of these are scams — but some are, and once it's signed, it's signed.
02
Filing a claim before you actually have damage.
Texas insurers can non-renew you for filing too many small claims. If your damage isn't above your deductible plus a meaningful margin, filing can hurt you more than help.
03
Letting a roofer "fight your insurance."
There's nothing to fight. Adjusters are people doing a job. The roofers who sell you on the war story are usually the ones who can't actually navigate the paperwork. Documentation wins claims, not aggression.
04
Picking the cheapest bid on a hail roof.
Hail jobs are insurance jobs — your out-of-pocket is your deductible regardless of who you pick. "Saving" $800 by going cheaper means you got an $800 worse roof. That's a bad trade.
What a walk actually looks like
Forty minutes. One photo report. A real answer.
STEP 02 · 25 MIN
Roof walk + grid map.
Test squares per slope. Soft spots, granule loss, mat fractures, exposed nails, vent boots, flashing. Photo per square. Time-stamped, GPS-tagged.
STEP 03 · 10 MIN
Kitchen-table read.
We sit down with you. Photo report on a tablet, side by side. We tell you (a) is there damage, (b) is it claim-worthy, (c) what we'd do if it were our house.
If we tell you not to file, we don't get paid for the walk. That's the deal. We'd rather be the roofer you call again in five years than the one you regret calling once.
Common questions after a storm
The questions every DFW homeowner asks us in the first call.
How fast will my insurance company send an adjuster?
After a major DFW hail event: 2-3 weeks is typical. After a minor one: 7-10 days. We'll meet them at your house when they come — twenty minutes there saves a supplement request later.
What if I already signed something with another roofer?
Read it carefully. If it's a contingency agreement or assignment of benefits, you may need to formally rescind in writing. Most have a 3-day cancellation clause. We can read it with you on the phone, no charge.
How much will my deductible be?
Most DFW policies have separate wind/hail deductibles, usually 1-2% of dwelling coverage. On a $400k home, that's $4-8k. Check your declarations page — page 2 or 3 usually.
What if you find no damage?
We tell you that. We don't charge for the walk. About a third of post-storm walks end with us telling someone their roof is fine. We'd rather you not file than file and lose your renewal.
Why shouldn't I just go with the door-knocker?
Some are fine. Many are subcontracted out-of-state crews who'll be in Florida by August. The math problem is: if there's a warranty issue in 18 months, can you call them? Door-knockers fail that test about 70% of the time.
Do you handle the insurance paperwork?
We help. We meet your adjuster on the roof. We submit photo documentation and supplements when needed. We don't pretend to be your public adjuster — that's a separate licensed role and we won't impersonate it.
We're already in your zip code.
No drive time. No rented trucks. No "we'll be in your area Thursday" sales theater. We're a Plano crew. If hail hit you, hail hit us.
Or text us · Mon–Sat 7am–7pm CT
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